The Mobile VPN with SSL software enables users to connect, disconnect, gather more information about the connection, and to exit or quit the client. The Mobile VPN with SSL client adds an icon to the system tray on the Windows operating system, or an icon in the menu bar on macOS. You can use this icon to control the client software.
To use Mobile VPN with SSL, you must:
The WatchGuard Mobile VPN with SSL client v11.10.4 or higher is a 64-bit application.
Trusted Mac download Remotix VNC & RDP 6.2.1. Virus-free and 100% clean download. Get Remotix VNC & RDP alternative downloads. In Fireware v12.5.4 or higher, you can disable the software downloads page hosted by the Firebox. If you disable this page, users cannot download the Mobile VPN with SSL client from the Firebox. Users can download the client from the WatchGuard website, or you can manually distribute the client to your users.
- Download VMware Horizon Clients. Select Version: Horizon 8. VMware Horizon Clients for Windows, Mac, iOS, Linux, Chrome and Android allow you to connect to your VMware Horizon virtual desktop from your device of choice giving you on-the-go access from any location. VMware Horizon Client for Mac. VMware Horizon Client for macOS 2020-08-11.
- Apple Remote Desktop 2.2 Client A complete desktop management solution for Mac OS X. You can distribute software, configure systems, offer real-time online help and create detailed hardware and software reports for all of your Mac systems in your organization, all from your own Mac.
If you are unable to connect to the Firebox, or cannot download the installer from the Firebox, you can Manually Distribute and Install the Mobile VPN with SSL Client Software and Configuration File.
Client Computer Requirements
In Fireware v12.5.4 or higher, the Firebox requires the SSL VPN client to support TLS 1.2 or higher. In Fireware v12.4.1 or lower, the Firebox requires the SSL VPN client to support TLS 1.1 or higher.
Windows Requirements
To upgrade the Mobile VPN with SSL Windows client, you must have administrator privileges.
- If a minor version update is available, but you cannot update the client version, you can still connect to the VPN tunnel.
- If a major version update is available, but you cannot update the client version, you cannot connect to the VPN tunnel.
In Fireware v12.5.3 or higher, if the client automatically detects that an upgrade is available, but you do not have administrator privileges, a message appears that tells you to contact your system administrator for assistance. If a minor version update is available, you can select the Don't show this message again check box. This check box does not appear if a major version update is available.
In Fireware v12.5.2 or lower, if the client automatically detects that an upgrade is available, a message appears that asks you to upgrade. However, if you do not have administrator privileges, you cannot upgrade the client.
macOS Requirements
To install the Mobile VPN with SSL client on macOS, you must have administrator privileges.
In macOS 10.15 (Catalina) or higher, you must install v12.5.2 or higher of the WatchGuard Mobile VPN with SSL client. For more compatibility information, see the Fireware Release Notes.
Download the Client Software
You can download the client from the WatchGuard Software Downloads page or from the Firebox.
In Fireware v12.5.5 or higher, your web browser must support TLS 1.2 or higher to download the client from the Firebox. In Fireware v12.4.1 or lower, your web browser must support TLS 1.1 or higher to download the client from the Firebox.
To download the client from the Software Downloads page:- Go to the Software Downloads page.
- Do one of the following:
- From the Select a device drop-down list, select the hardware model of the Firebox.
- In the text box, type the first four digits of the Firebox serial number.
- In the WatchGuard Mobile VPN with SSL Software section, click the Mobile VPN with SSL for Windows link or the Mobile VPN with SSL for macOS link.
The installation file downloads to your computer.
- Authenticate to the Firebox with an HTTPS connection over the port specified by the administrator. The default port is 443.
Over port 443
Mac Rdp Download
https://<Firebox interface IP address>/sslvpn.html
https://<Firebox host name>/sslvpn.html
Over a custom port number
https://<Firebox interface IP address>:<custom port number>/sslvpn.html
https://<Firebox host name>:<custom port number>/sslvpn.html
The authentication web page appears.
- Type your Username and Password.
- If Mobile VPN with SSL is configured to use more than one authentication method, select the authentication server from the Domain drop-down list.
The Mobile VPN with SSL download page appears.
- Click the Download button for the correct installer for your operating system: Windows (WG-MVPN-SSL.exe) or macOS (WG-MVPN-SSL.dmg).
- Save the file to your computer.
From this page, you can also download the Mobile VPN with SSL client profile for connections from any SSL VPN client that supports .OVPN configuration files. For more information about the Mobile VPN with SSL client profile, see Use Mobile VPN with SSL with an OpenVPN Client.
In Fireware v12.5.4 or higher, you can disable the software downloads page hosted by the Firebox. If you disable this page, users cannot download the Mobile VPN with SSL client from the Firebox. Users can download the client from the WatchGuard website, or you can manually distribute the client to your users. For more information, see Plan Your Mobile VPN with SSL Configuration.
Install the Client Software
To install the client in Windows:- Double-click WG-MVPN-SSL.exe.
The Mobile VPN with SSL client Setup Wizard starts. - Accept the default settings on each screen of the wizard.
- (Optional) To add a desktop icon or a Quick Launch icon, select the check box in the wizard that matches the option.
- Finish and exit the wizard.
- Make sure that the System Preferences > Security and Privacy settings on your Mac allow apps downloaded from Mac App Store and identified developers. This is the default setting.
- Double-click WG-MVPN-SSL.dmg.
A volume named WatchGuard Mobile VPN is created on your desktop. - In the WatchGuard Mobile VPN volume, double-click WatchGuard Mobile VPN with SSL Installer <version>.mpkg.
The client installer starts. - Accept the default settings on each screen of the installer.
- Finish and exit the installer.
After you download and install the client software, the Mobile VPN client software automatically connects to the Firebox. Each time you connect to the Firebox, the client software verifies whether any configuration updates are available.
Connect to Your Private Network
To start the Mobile VPN with SSL client in Windows, do one of the following:Download Rdp Client Windows 10
- From the Start Menu, select All Programs > WatchGuard > Mobile VPN with SSL client > Mobile VPN with SSL client.
- Double-click the Mobile VPN with SSL shortcut on your desktop.
- Click the Mobile VPN with SSL icon in the Quick Launch toolbar.
- Open a Finder window.
- Select Applications > WatchGuard.
- Double-click the WatchGuard Mobile VPN with SSL application.
Specify the Client Connection Settings
After you start the Mobile VPN with SSL Client, to start the VPN connection, you must specify the authentication server and user account credentials. Mobile VPN with SSL does not support Single Sign-On (SSO).
The Server is the IP address of the primary external interface of a Firebox, or an FQDN that resolves to that IP address. If Mobile VPN with SSL on the Firebox is configured to use a port other than the default port 443, in the Server text box, you must type the IP address or FQDN followed by a colon and the port number. For example, if Mobile VPN with SSL is configured to use port 444, and the primary external IP address is 203.0.113.2, the Server is 203.0.113.2:444.
The User name format depends on which authentication server the user authenticates to. For example, if the Firebox configuration includes multiple authentication servers, you must specify the authentication server in the User name text box. The User name must be formatted in one of these ways:
To use the default authentication server
Type the user name. Example: j_smith
To use another authentication server
Type the authentication server name or domain name, and then type a backlash () followed by the user name. Example: <server.example.com><j_smith>.
Active Directory — ad1_example.comj_smith
Firebox-DB — Firebox-DBj_smith
RADIUS (Fireware v12.5 or higher) — rad1.example.comj_smith or RADIUSj_smith. You must type the domain name specified in the RADIUS settings on Firebox.
RADIUS (Fireware v12.4.1 or lower) — RADIUSj_smith. You must always type RADIUS.
If your configuration includes a RADIUS server, and you upgrade from Fireware v12.4.1 or lower to Fireware v12.5 or higher, the Firebox automatically uses RADIUS as the domain name for that server. To authenticate to that server, you must type RADIUS as the domain name. In this case, if you type a domain name other than RADIUS, authentication fails.
To connect to your private network from the Mobile VPN with SSL client:
- In the Server text box, type or select the IP address or name of the Firebox to connect to.
The IP address or name of the server you most recently connected to is selected by default. - In the User name text box, type the user name.
If Mobile VPN with SSL on the Firebox is configured to use multiple authentication methods, specify the authentication server or domain name before the user name. For example, ad1_example.comj_smith. - In the Password text box, type the password for your user account.
The client remembers the password if the administrator configured the authentication settings to allow it. - Click Connect.
If the connection between the SSL client and the Firebox is temporarily lost, the SSL client tries to establish the connection again.
To troubleshoot connection issues, see Troubleshoot Mobile VPN with SSL.
Other Connection Options
Two other connection options are available in the client only if the administrator has enabled them on the device you connect to.
Automatically reconnect
Select the Automatically reconnect check box if you want the Mobile VPN with SSL client to automatically reconnect when the connection is lost.
Remember password
Select the Remember password check box if you want the Mobile VPN with SSL client to remember the password you typed for the next time you connect.
Mobile VPN with SSL Client Controls
When the Mobile VPN with SSL client runs, the WatchGuard Mobile VPN with SSL icon appears in the system tray (Windows) or on the right side of the menu bar (macOS). The type of magnifying glass icon that appears shows the VPN connection status.
Windows:
- — The VPN connection is not established.
- — The VPN connection is established. You can securely connect to resources behind the Firebox.
- — The client is in the process of connecting or disconnecting. The 'W' letter in the icon pulsates.
- — The client cannot connect to the server. Verify that the server IP address, user name, and password are correct. To troubleshoot further, check the client logs for Mobile VPN with SSL.
macOS:
- — The VPN connection is not established.
- — The VPN connection is established. You can securely connect to resources behind the Firebox.
- — The client is in the process of connecting or disconnecting. The 'W' letter in the icon pulsates.
- — The client cannot connect to the server. Verify that the server IP address, user name, and password are correct. To troubleshoot further, check the client logs for Mobile VPN with SSL.
![Mac Rdp Client 2.1 2 Download Mac Rdp Client 2.1 2 Download](/uploads/1/3/3/1/133184873/987937058.png)
macOS (Dark Mode):
- — The VPN connection is not established.
- — The VPN connection is established. You can securely connect to resources behind the Firebox.
- — The client is in the process of connecting or disconnecting. The 'W' letter in the icon pulsates.
- — The client cannot connect to the server. Verify that the server IP address, user name, and password are correct. To troubleshoot further, check the client logs for Mobile VPN with SSL.
To see the client controls list, right-click the Mobile VPN with SSL icon in the system tray (Windows), or click the Mobile VPN with SSL icon in the menu bar (macOS). You can select from these actions:
Connect/Disconnect
Start or stop the Mobile VPN with SSL connection.
Status
See the status of the Mobile VPN with SSL connection.
View Logs
Open the connection log file.
Properties
Windows — Select Launch program on startup to start the client when Windows starts. Type a number for Log level to change the level of detail included in the logs.
macOS — Shows detailed information about the Mobile VPN with SSL connection. You can also set the log level.
Show Time Connected (macOS only)
Select to show the elapsed connection time on the macOS menu bar.
Show Status While Connecting (macOS only)
Select to show the connection status on the macOS menu bar.
About
The WatchGuard Mobile VPN dialog box opens with information about the client software.
Exit (Windows) or Quit (macOS)
Disconnect from the Firebox and shut down the client.
See Also
-->Applies To: Windows 10, Windows 8.1, Windows Server 2012 R2, Windows Server 2016
You can use the Remote Desktop client for Mac to work with Windows apps, resources, and desktops from your Mac computer. Use the following information to get started - and check out the FAQ if you have questions.
Note
- Curious about the new releases for the macOS client? Check out What's new for Remote Desktop on Mac?
- The Mac client runs on computers running macOS 10.10 and newer.
- The information in this article applies primarily to the full version of the Mac client - the version available in the Mac AppStore. Test-drive new features by downloading our preview app here: beta client release notes.
Get the Remote Desktop client
Follow these steps to get started with Remote Desktop on your Mac:
- Download the Microsoft Remote Desktop client from the Mac App Store.
- Set up your PC to accept remote connections. (If you skip this step, you can't connect to your PC.)
- Add a Remote Desktop connection or a remote resource. You use a connection to connect directly to a Windows PC and a remote resource to use a RemoteApp program, session-based desktop, or a virtual desktop published on-premises using RemoteApp and Desktop Connections. This feature is typically available in corporate environments.
What about the Mac beta client?
We're testing new features on our preview channel on AppCenter. Want to check it out? Go to Microsoft Remote Desktop for Mac and select Download. You don't need to create an account or sign into AppCenter to download the beta client.
If you already have the client, you can check for updates to ensure you have the latest version. In the beta client, select Microsoft Remote Desktop Beta at the top, and then select Check for updates.
Add a workspace
Subscribe to the feed your admin gave you to get the list of managed resources available to you on your macOS device.
To subscribe to a feed:
- Select Add feed on the main page to connect to the service and retrieve your resources.
- Enter the feed URL. This can be a URL or email address:
- This URL is usually a Windows Virtual Desktop URL. Which one you use depends on which version of Windows Virtual Desktop you're using.
- For Windows Virtual Desktop (classic), use
https://rdweb.wvd.microsoft.com/api/feeddiscovery/webfeeddiscovery.aspx
. - For Windows Virtual Desktop, use
https://rdweb.wvd.microsoft.com/api/arm/feeddiscovery
.
- For Windows Virtual Desktop (classic), use
- To use email, enter your email address. This tells the client to search for a URL associated with your email address if your admin configured the server that way.
- This URL is usually a Windows Virtual Desktop URL. Which one you use depends on which version of Windows Virtual Desktop you're using.
- Select Subscribe.
- Sign in with your user account when prompted.
After you've signed in, you should see a list of available resources.
Once you've subscribed to a feed, the feed's content will update automatically on a regular basis. Resources may be added, changed, or removed based on changes made by your administrator.
Export and import connections
You can export a remote desktop connection definition and use it on a different device. Remote desktops are saved in separate RDP files.
To export an RDP file:
- In the Connection Center, right-click the remote desktop.
- Select Export.
- Browse to the location where you want to save the remote desktop RDP file.
- Select OK.
To import an RDP file:
- In the menu bar, select File > Import.
- Browse to the RDP file.
- Select Open.
Add a remote resource
Remote resources are RemoteApp programs, session-based desktops, and virtual desktops published using RemoteApp and Desktop Connections.
- The URL displays the link to the RD Web Access server that gives you access to RemoteApp and Desktop Connections.
- The configured RemoteApp and Desktop Connections are listed.
To add a remote resource:
- In the Connection Center select +, and then select Add Remote Resources.
- Enter information for the remote resource:
- Feed URL - The URL of the RD Web Access server. You can also enter your corporate email account in this field – this tells the client to search for the RD Web Access Server associated with your email address.
- User name - The user name to use for the RD Web Access server you are connecting to.
- Password - The password to use for the RD Web Access server you are connecting to.
- Select Save.
The remote resources will be displayed in the Connection Center.
Connect to an RD Gateway to access internal assets
A Remote Desktop Gateway (RD Gateway) lets you connect to a remote computer on a corporate network from anywhere on the Internet. You can create and manage your gateways in the preferences of the app or while setting up a new desktop connection.
To set up a new gateway in preferences:
- In the Connection Center, select Preferences > Gateways.
- Select the + button at the bottom of the table Enter the following information:
- Server name – The name of the computer you want to use as a gateway. This can be a Windows computer name, an Internet domain name, or an IP address. You can also add port information to the server name (for example: RDGateway:443 or 10.0.0.1:443).
- User name - The user name and password to be used for the Remote Desktop gateway you are connecting to. You can also select Use connection credentials to use the same user name and password as those used for the remote desktop connection.
Manage your user accounts
When you connect to a desktop or remote resources, you can save the user accounts to select from again. You can manage your user accounts by using the Remote Desktop client.
To create a new user account:
- In the Connection Center, select Settings > Accounts.
- Select Add User Account.
- Enter the following information:
- User Name - The name of the user to save for use with a remote connection. You can enter the user name in any of the following formats: user_name, domainuser_name, or [email protected].
- Password - The password for the user you specified. Every user account that you want to save to use for remote connections needs to have a password associated with it.
- Friendly Name - If you are using the same user account with different passwords, set a friendly name to distinguish those user accounts.
- Select Save, then select Settings.
Customize your display resolution
You can specify the display resolution for the remote desktop session.
- In the Connection Center, select Preferences.
- Select Resolution.
- Select +.
- Enter a resolution height and width, and then select OK.
To delete the resolution, select it, and then select -.
Displays have separate spaces
If you're running Mac OS X 10.9 and have disabled Displays have separate spaces in Mavericks (System Preferences > Mission Control), you need to configure this setting in the Remote Desktop client using the same option.
Drive redirection for remote resources
Drive redirection is supported for remote resources, so that you can save files created with a remote application locally to your Mac. The redirected folder is always your home directory displayed as a network drive in the remote session.
Note
In order to use this feature, the administrator needs to set the appropriate settings on the server.
Use a keyboard in a remote session
Mac keyboard layouts differ from the Windows keyboard layouts.
- The Command key on the Mac keyboard equals the Windows key.
- To perform actions that use the Command button on the Mac, you will need to use the control button in Windows (for example Copy = Ctrl+C).
- The function keys can be activated in the session by pressing additionally the FN key (for example, FN+F1).
- The Alt key to the right of the space bar on the Mac keyboard equals the Alt Gr/right Alt key in Windows.
By default, the remote session will use the same keyboard locale as the OS you're running the client on. (If your Mac is running an en-us OS, that will be used for the remote sessions as well.) If the OS keyboard locale is not used, check the keyboard setting on the remote PC and change it manually. See the Remote Desktop Client FAQ for more information about keyboards and locales.
Support for Remote Desktop gateway pluggable authentication and authorization
Windows Server 2012 R2 introduced support for a new authentication method, Remote Desktop Gateway pluggable authentication and authorization, which provides more flexibility for custom authentication routines. You can now try this authentication model with the Mac client.
Important
Custom authentication and authorization models before Windows 8.1 aren't supported, although the article above discusses them.
To learn more about this feature, check out https://aka.ms/paa-sample.
Tip
Questions and comments are always welcome. However, please do NOT post a request for troubleshooting help by using the comment feature at the end of this article. Instead, go to the Remote Desktop client forum and start a new thread. Have a feature suggestion? Tell us in the client user voice forum.